What you get
- National recovery
- Unlimited callouts
- Roadside assistance
- Home start
- Onward travel option
- Lockout cover
- Misfuel cover
What you get
Rooster breakdown assist is operated & managed by EA giving us access to their national network of over 3,000 agents. With over 20,000 5* reviews on TrustPilot you can be confident in an the quality of our service.
Naturally if you breakdown, be it at home or on the road, you want an expert with you as soon as possible. With an extensive network of agents throughout the UK, we are able to draw upon hundreds of assistance partners at any one time. As a result we are able to attend to breakdown incidents in an efficient and timely manner.
Whether a flat tyre in Cornwall, non starter in Scotland or failed clutch in London, we have agents and vehicles throughout the UK available to assist anytime of the day or night.
If your vehicle breaks down over 1/4 mile from home, a recovery operator will assist for up to 1 hour to try and get your vehicle moving again.
If your vehicle can’t be fixed on the spot, you’ll be recovered up to 25 miles to the nearest garage for repairs.
If your vehicle can’t be fixed at the roadside or at home, we will recover it to a garage, your home, or your destination, based on various factors like repair needs and passenger numbers.
If your vehicle breaks down at or near home (within 1/4 mile), you will receive Roadside Assistance or National Recovery, as outlined above.
If repairs aren’t possible the same day, we’ll reimburse alternative road or rail travel costs for the driver and up to 6 passengers, including a return trip for one person to collect the repaired vehicle.*
We’ll reimburse the cost of a hire car for one day, up to £50, if same-day repairs aren’t possible.*
If your vehicle isn’t repaired the same day, we’ll reimburse up to £40 per person (maximum £200 total) for overnight accommodation, excluding food and drink.*
*Terms apply.
Our average attendance time is 60 minutes.
Unfortunately no. Our memberships carry a 46 hour inception period, which means that for the first 48 hours from when your membership commences, you will not be able to call upon our service. Please note that in the event you change your vehicle during the course of your membership the 48 hour inception period will reapply from when the change takes effect.
Unlimited. No matter the level of cover you opt for you are entitled to an unlimited number of callouts during the term of your membership.
All of our cover levels cover you in the event of having a flat, blown or punctured tyre. If you have an accessible and serviceable spare wheel, along with any locking wheel nut key where applicable, an agent shall attend and change the wheel for you. Should you not have any of the above, after you are able to source a mobile tyre fitter to attend the call out charge of this shall be covered within your membership on a reimbursement basis of up to £70.00. But any tyre(s) or parts required are to be paid by yourself at the roadside or home address.
Yes. Our memberships as standard cover the loss, damage or theft of keys. We cover the loss, damage or theft of keys, meaning that should you be unable to gain access to the vehicle, or start the vehicle, we shall recover the vehicle to a suitable place of repair.
Should you misfuel and put the wrong fuel type in your vehicle, our memberships entitle you to attendance by a specialist to drain the incorrect fuel type from the vehicle, flush the system and provide you with £20.00 of the correct fuel type. Should this fail to mobilise the vehicle you will be recovered to the nearest garage able to affect a repair.
We can but this is not a standard feature of our breakdown cover. When purchasing your membership, you will have the option to include our Parts and Labour cover, which will reimburse up to £500 for the repairs to your vehicle following a breakdown.
In the event your vehicle is recovered to a garage, and they are not able to repair the vehicle the same working day, we will offer either overnight accommodation, onward travel or replacement hire car. These are on a reimbursement basis, meaning that they are to be initially paid for by you, with receipt and invoices provided to us at a later date for reimbursement. We do not operate a pre paid card service of payment for these on your behalf. For further details of the limits, and conditions of each of the options, please refer to the appropriate membership wording.
When you process a request online to change your vehicle you will be sent revised documentation reflecting this shortly thereafter. The 48 hour inception period also applies when you change a vehicle on your membership, meaning you have to wait at least 48 hours from when you make the change to being able to call upon our service with regard to the new vehicle.